Organizational Structure

VTA’s approximately 2,100 employees work under the direction of a 12-member Board of Directors comprised of elected representatives from the County of Santa Clara and the cities within it. VTA is organized into divisions focused on various aspects of our role as Santa Clara County’s comprehensive transportation planning, funding, congestion management, construction and service provider.

Office of the General Manager

Oversees all VTA functions, programs, services and activities.

VTA General Manager, Nuria Fernandez,

Nuria Fernandez,
VTA General Manager

VTA Org Chart

Chief of Staff

The Chief of Staff is responsible for supporting the VTA Board of Directors and Committees as well as developing and maintaining relationships with Board and Committee members.

Board of Directors and Committee support
Agendas and related materials oversight
Official Board records

Government & Public Relations

Government & Public Relations maintains positive relations with news media, engages with community members in traditional and digital media, and promotes VTA services with eye-catching graphic design. The division also coordinates VTA's legislative and intergovernmental programs at the federal, state, regional, and local levels.

Government Affairs
Marketing
Communications and Media Relations
Digital Communications
Creative Services
Community Outreach and Public Engagement
Business Development and Innovation

Business Services

The Business Services Division partners with the rest of the divisions at VTA to provide, timely, reliable and career enhancing services to our customers.

Employee Relations
Human Resources
Labor Relations
Technology
Risk Management and Safety
Procurement and Contracts
Customer Service

Engineering & Transportation Infrastructure Development

This division is responsible for the design and construction of capital projects required to provide a safe, reliable and efficient transportation system for the Santa Clara County, including VTA's rail, facilities and highway improvement programs.

BART to Silicon Valley Program Development and Construction
Capital Projects Controls
Construction Contract Compliance
Transit Facilities Design and Construction
Highway Construction
Capital Program Design and Construction
Survey and Mapping
Engineering Support

Planning & Program Development

This division is responsible for VTA’s role as Santa Clara County’s Congestion Management Agency and manages comprehensive transportation planning activities. Primary functions include:

Congestion Management Agency
Environmental Analysis
Planning
Programming, Highway & Administration
Transit Oriented Development
Grants Management

Finance & Budget

Administers systems to measure and manage VTA funds and report financial information.

Financial Accounting
Budget & Analysis
Real Estate and Joint Development
Disbursements and Payroll
Fare Programs and Systems
Enterprise Risk Management
Financial Planning, Debt and Investments

Operations

Provides bus and rail service to approximately 140,000 passengers per day.
Approximately 1,700 employees are based at VTA's three bus operating divisions and a light rail operating division. Their primary functions include:

Bus and Rail Operations
Vehicle and ADA Facilities Maintenance
Paratransit Planning and Americans with Disabilities Act Accessibility
Service and Operations Planning and Reporting
Technical Training

System Safety and Security

This division ensures that VTA’s transit system remains safe and secure for our customers, employees and members of the public. It is also responsible for ensuring that customers pay the appropriate fare on our buses and trains.