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Diabetes Care Program
Leaders in Diabetes Treatment
We offer a personalized approach to diabetes care to help you manage the condition over the long term. Our program is certified by the American Diabetes Association and supported by a grant from the National Institutes of Health.
What We Offer You for Diabetes Care
- Specialized expertise in treating all types of diabetes, including rare forms such as post-transplant and cystic fibrosis-related, using the latest diabetes technology. Go to Conditions Treated
- Advanced treatment options such as medication, behavior modification, and self-care training to help you manage diabetes and live a full life. Go to Treatments
- Clinical trials for diabetes that offer eligible patients access to the latest technology and treatments not widely available at other medical centers. Go to Clinical Trials
- Team-based approach to treatment, with Certified Diabetes Educators® working together to coordinate the best treatment plan for you. Go to Your Care Team
- Comprehensive support services in English and Spanish to learn healthy lifestyle habits such as cooking and fitness classes, and nutrition counseling. Go to Support Services
- Ease of access to diabetes specialists at three convenient program locations in the Bay Area for coordinated care close to home and work. Go to Accessing Care
We offer comprehensive care for people with all types of diabetes to help manage this chronic condition over the long term. We work with you to develop a personalized treatment plan for diabetes and any potential complications.
Depending on your specific needs, we may use a single treatment, or we may combine therapy options to give you the best results. Our expertise includes care for the following conditions:
- Prediabetes
- Type 1 diabetes
- Type 2 diabetes
- Gestational diabetes
- Post-transplant diabetes
- Cystic fibrosis-related diabetes (CFRD)
As an academic medical center, we get firsthand experience with new technology and innovations in diabetes care. Our providers are at the forefront of diabetes prevention, management, and treatment.
INNOVATION HIGHLIGHT
Stanford successfully introduced the use of hybrid closed-loop insulin delivery systems in children ages 7 to 14 with type 1 diabetes. The system adjusts insulin levels based on automatic sensor readings. This advanced technology improves glucose control and significantly decreases the risk for overnight seizures and other long-term complications linked with type 1 diabetes.
Self-Care Support
At Stanford, our highly experienced staff works together to determine the most effective treatment plan for you. Because diabetes is a lifelong disease, our Certified Diabetes Educators®, endocrinologists, and other specialists will provide continuous, supportive care to help you manage the condition to achieve optimal health. Learn more about our self-care training for diabetes »
After your diabetes diagnosis, your provider will work with you to create an effective treatment plan that suits your lifestyle. You’ll have access to:
Our Experienced Team
Certified Diabetes Educators®, registered dietitians, exercise physiologists, and other specialists work together through our Diabetes Education and Prevention Program.
Individualized Care
We work with you in the way you feel most comfortable: one-on-one, in small group classes, through workshops, or online.
Diabetes Technology Training
We’ll teach you how to use new technology to monitor your physical activity, nutrition, medications, and blood glucose levels. Your care team will be able to access all data to see a real-time picture of your progress.
Care for Complications
Our providers have expertise in preventing complications that people with diabetes may develop. If complications do arise, we have the skills and experience to treat them effectively.
Your diabetes care team will work with multiple specialists to coordinate your care, including our podiatry, dermatology, and cardiology departments. These experts specialize in treating any conditions that may stem from diabetes.
Learn more about our advanced care for diabetes complications »
Prevention
If you receive a prediabetes diagnosis, it means you have abnormally high blood sugar levels. If you don’t take action, prediabetes can lead to type 2 diabetes. At Stanford, we will come up with a tailored plan to reverse prediabetes. The plan will include working with you to make long-term lifestyle changes.
Your diabetes care team supports you in developing healthy habits such as:
- Quitting smoking
- Practicing portion control
- Eating more fruits and vegetables
- Practicing mindfulness
- Lowering your body mass index (BMI) to below 30
- Increasing physical activity
You don’t have to do all of these at one time. In fact, we encourage small, sustainable steps so you can keep these healthy habits for the long term. Your provider and diabetes care team will check in with you and offer support throughout your entire journey. Learn more about our prevention care »
Clinical Trials
Our diabetes specialists participate continuously in clinical trials on research topics such as diabetes technology and insulin resistance. We also collaborate with the Stanford Diabetes Research Center and Pediatric Endocrinology College, which participates in clinical trials on technology specifically for type 1 diabetes. You’ll have access to the latest therapies for diabetes in a wide variety of breakthrough clinical trials.
To learn more about the clinical trials we offer, contact Myo Wong at 650-736-2743.
Your Diabetes Care Team
Our doctors, advanced practice providers, nurses, pharmacists, nutritionists, and other specialists collaborate daily on the best ways to care for each patient. Many of our doctors and nurses are also Certified Diabetes Educators®. This certification means they specialize in treating diabetes. Our experienced team works together to develop a personalized plan for you, with the latest therapies to manage diabetes.
Your Clinicians
Our Certified Diabetes Educators® have specialized training to understand the unique needs of people with diabetes. They can counsel you on all aspects of diabetes, including physical activity, stress management, medication, and nutrition. Many members of our team, including endocrinologists, primary care doctors, nurses, and pharmacists, are additionally certified as diabetes educators.
CERTIFIED DIABETES EDUCATORS
Many members of your team have undergone additional training and education to deliver some of the same care as doctors. They work closely with your endocrinologist and primary care doctor.
ADVANCED PRACTICE PROVIDERS
Your primary care doctor is your main point of contact for diabetes diagnosis and management. Our specialists at Stanford work closely with them to provide ongoing follow-up. If you need additional support, your Stanford provider will refer you to our self-care program. Find a primary care doctor »
Endocrinologists specialize in diagnosing and treating conditions, including diabetes, that relate to the hormones and glands. These doctors work closely with your care team to evaluate every aspect of your care to help you achieve the best results possible. View our endocrinologists »
Our pharmacists will help you manage any medications you may need to take. They will ensure that any drugs you take to manage other conditions will not interact with your blood sugar levels or your diabetes medications. They will also show you how to use an insulin pen, pump, or glucose sensor.
PHARMACISTS
After a diabetes diagnosis, you will likely need to modify your diet. Our food and nutrition experts will work with you to make healthy changes to your eating habits in a sustainable way.
If any complications arise from diabetes, your care team will work closely with other specialists to treat them. These departments specialize in advanced care to treat people with diabetes complications and prevent them:
- Cardiovascular health
- Dermatology
- Kidney
- Neurology
- Pain management
- Podiatry
- Psychiatry
Support Services
We offer a wide variety of support services to assist and guide you. A dedicated team will help coordinate all aspects of your care. You’ll have access to our wide range of wellness programs to keep you feeling your best. Our diabetes care providers also offer specialized support services for diabetes through our Diabetes Education and Prevention Program.
- Case Management
- Financial Counseling
- Guest Services
- Integrative Medicine (acupuncture, massage)
- Interpreter Services
- Spiritual Care
- Stanford Health Library
- Outpatient Psychiatry Clinic
- Fitness Classes
- Nutrition Seminars
- Healthy Cooking Demos
- Support Groups
With two convenient locations in the Bay Area, we make it easy to access the diabetes care and support you need. You can attend our Diabetes Education and Prevention classes in Palo Alto and Santa Clara. A third clinic in Emeryville will open in Spring 2018.
Stanford Health Care Diabetes Education and Prevention Program has been recognized by the American Diabetes Association for Quality Self-Management Education and Support. We offer a variety of ongoing classes and workshops in English and Spanish at our Santa Clara and Hoover Pavilion clinics to help you manage your diabetes and attain your health goals.
Stanford Primary Care in Santa Clara
2518 Mission College Boulevard, Suite 101
Santa Clara, CA 95054
Phone: 408-688-9720
Pre-Diabetes: Take Control
Fourth Tuesday of the Month
1:00 - 3:00 p.m.
Diabetes Core Concepts
First and Second Tuesday
1:00 - 3:30 p.m.
Carbohydrate Counting: The Basics
Third Tuesday
1:00 - 3:00 p.m.
Stanford Primary Care in Palo Alto
Hoover Pavilion
211 Quarry Road
Palo Alto, CA 94304
Phone: 650-498-9000
Pre-Diabetes: Take Control
Fourth Wednesday
2:00 - 4:00 p.m.
Diabetes Core Concepts
First and Second Wednesday
2:00 - 4:30 p.m.
Carbohydrate Counting
Third Wednesday
2:00 - 4:00 p.m.
Stanford Health Library, Main Branch
211 Quarry Road, Suite #201
Palo Alto, CA 94304
Phone: 650-725-8400
Diabetes Wellness Group
Second Wednesday, 6:00 - 8:00 p.m.
Located on 2nd floor, Main Branch
Stanford Family Medicine Clinic
4th Floor Conference Room
Hoover Pavilion
211 Quarry Road
Palo Alto, CA 94304
Phone: 650-498-9000
Diabetes and Insulin: Tips and Tools
4th Thursday of Jan., Apr., Jul., Oct.
3:00 - 5:00 p.m.
Insulin Pump and Sensor Workshop
4th Thursday of Feb., May, Aug., Nov.
3:00 - 5:00 p.m.
Advanced Pump and Sensor Workshop
4th Thursday of Mar., Jun., Sep.
3:00 - 5:00 p.m.
The Type 1 Diabetic Sugar Mommas is a group for women living with type 1 diabetes who are in family planning stages, pregnant or type 1 diabetes moms who have young children. We focus on connecting one another and support.
Join the Facebook group to for upcoming events and to connect on diabetes and pregnancy topics.
Classes and workshops are subject to change.
For additional details on our diabetes support programs and workshops, download our 2018 Diabetes Prevention and Education Program flyer:
Frequently Asked Questions
We participate in a wide range of insurance plans. View the list of insurance plans accepted by Stanford Health Care »
Have insurance or pre-authorization questions? The Patient Financial Clearance team is available Monday – Friday, 8 a.m. – 5 p.m., to answer your questions. Please call 650-724-4445 or 1-877-291-7335 (toll free).
When choosing a doctor, it’s important to consider the doctor’s clinical training, experience and expertise in a specialized area that matches your health care needs.
You can find the right Stanford doctor for you by using our doctor directory and filtering the results based on a medical category, specialty, or doctor’s last name. View our list of doctors »
Yes, Stanford Health Care offers financial assistance for patients who are uninsured or underinsured. Meet with one of our financial counselors to find the best approach to paying for your health care. Financial counselors are available Monday through Friday from 7:00 a.m. – 6:00 p.m. Learn more about financial assistance services »
We offer a number of support services for diabetes including a comprehensive Diabetes Education Program that includes a variety of classes, workshops, recurring support groups and interpreter services, a health library, and special events, in both English and Spanish. Learn more about our support services »
In most cases, you can call the clinic directly to schedule an appointment with a Stanford Health Care doctor. Call Stanford Primary Care to schedule an appointment:
Santa Clara - 408-688-9720
Hoover Pavilion in Palo Alto - 650-498-9000
For your first appointment, you should plan to bring any related test results, your medical history, and any diabetes devices to share with your health care team. Please bring along a completed diabetes self-assessment (English) and (Spanish). Our clinic receptionists will confirm the any additional information you should bring with you prior to your first appointment.
You will also need to have the following information with you when you check in:
- Insurance card
- A form of payment for any co-pays or deductibles
- One form of photo ID:
- Valid state-issued driver’s license
- Valid state-issued ID card
- Valid passport
- Valid U.S. Military ID card
- Valid U.S. Permanent Resident Card
Please print, fill out, and return the Medical Record Release Form to your new patient coordinator. The medical release form is an authorization form for external facilities to release medical records to Stanford Health Care.
Always feel free to bring someone with you to your appointments. A family member or friend can help ask questions, remember the information your care team gives you, and provide support.
Write down your questions before your appointment and rank them in order of importance, beginning with the most important ones. If there isn’t enough time to have all your questions answered during your appointment, ask your doctor who you can speak with to get your other questions answered.
You have multiple options when it comes to paying your bill.
- Online:
- You can pay your bill in MyHealth or the MyHealth mobile app, our secure health information tool for patients
- You can also pay as a guest without creating a login.
- By mail:
- Stanford Health Care Hospital Payment Processing P.O. Box 740715, Los Angeles, CA 90074-0715
- By calling a Customer Service Representative at 1-800-549-3720, Monday – Friday, 8 a.m. – 5 p.m.
For more information about billing, visit our Billing page.
Patient billing services at Stanford Health Care are provided by the billing office. To inquire about a bill that you received, please contact customer service:
Stanford Hospital Billing
Monday – Friday, 8 a.m. – 5 p.m.
1-800-549-3720
We offer a number of support services, including support groups, interpreter services, nutrition services, a health library, and a variety of classes and events. Learn more about our support services »
Please call our clinic receptionists at 650-498-9000 to cancel or reschedule your appointment. They are available Monday - Friday, 8:00am - 5:00pm.
To determine if a clinical trial is right for you, talk to your doctor. He or she can refer you to a research coordinator for more information on studies that may be right for your specific condition.
You can also find the guidelines for who can participate in a particular clinical trial online. However, it is best to work with your doctor to decide the right care approach for your needs.
Many of our programs are available to international patients.
Our International Medicine Services team can help you find the right doctor, estimate medical costs, book travel, and get you information about Stanford programs and services.
Please call +1 650-723-8561 or email IMS@stanfordhealthcare.org to get started.
For Referring Physicians
PHYSICIAN HELPLINE
Phone: 1-866-742-4811
Fax: 650-320-9443
Monday – Friday, 8:30 a.m. – 5 p.m.
Stanford Health Care provides comprehensive services to refer and track patients, as well as the latest information and news for physicians and office staff. For help with all referral needs and questions, visit Referring Physicians.
Track your patients' progress and communicate with Stanford providers securely online.
To request an appointment by phone, please call:
Stanford Primary Care in Palo Alto:
650-498-9000
Stanford Primary Care in Santa Clara:
408-688-9720
